ITO
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Manage Employee Passwords

Policies and Standards

Use of SAIC Username/Password accounts must be in accordance with:

You are responsible for all activity occurring through use of your accounts.

 

Open a New Account

Please follow this process to open your new account:

  1. Close all applications except this browser window.
  2. Ensure your Password complies with the following requirements provided in the channel to the right.
  3. Please verify your identity and open a new account. If you receive an error message on the first screen stating that your entries are not valid, please contact the SAIC Service Desk for assistance in setting up your accounts.
  4. Please verify that you have access by logging in to ISSAIC*, the company intranet (username and password required).

* You will need to use your SAIC Username/Password to gain access to this web site.

Unlock Your Account

​Your account will automatically be unlocked 30 minutes after your third failed log in attempt.

  • If you are a New Employee, Returning Employee, Temporary Employee, or Consultant, contact the SAIC Service Desk and select menu option 4 to get assistance in unlocking your account.

Please follow the steps below to unlock your password if you are an employee or consulting employee with an SAIC employee number:

  1. Close all applications except this browser window.
  2. Open this pop-up window that prompts you to Unlock Your Account.

Done! Your account has been successfully unlocked.

Reset Your Password *

Please follow the steps below to reset your password:

  1. Close all applications except this browser window.
  2. Open this pop-up window that prompts you to Reset Your Password.
  3. Optional Step for SAIC owned Computers: To synchronize your new password with your workstation and Encryption you will need to connect to the SAIC VPN or a SAICnet connection and lock/unlock your system with your new password.

After you follow the above three steps your password will be successfully changed.

 

Change Your Password *

To change your password, first check your domain type and network following the instructions for your operating system.

Windows 7 Users

Please follow the steps below to determine your Domain Type and Network:

  1. Print this Page
  2. Left click on Start Menu
  3. Right click on Computer, then Left click on Properties
  4. The Computer's System Information screen will display. Scroll down to the Computer Name, domain and workgroup settings. See the highlighted field. If us.saic.com is present your computer has been determined to be on the domain
  5. Select option depending if you are:
    1. Currently on the SAIC network through the SAIC domain,

      Change Your Password please print and follow the steps in the  QRC Change Password for Windows 7 Users 

    2. At Home, Customer Site, or VPN

      Change Your Password Change Your Password

Windows 2000/XP/Vista Users

Please follow the steps below to determine your Domain Type and Network:

  1. Print this Page.
  2. Press Ctrl-Alt-Del to display the Windows Security dialog box.
  3. The Windows Security dialog will display (as shown below).

    NOTE: Your Domain Type Highlighted in Yellow
  4. Click Cancel to close the Windows Security dialog box.
  5. Select option depending if you are:
    1. Currently on the SAIC network through one of the SAIC domains (SAIC-US-EAST or SAIC-US-WEST)

      Change Your Password Select Change Password box

    2. At Home, Customer Site, or VPN

      Change Your Password Change Your Password

Non-Windows Users

Please follow the steps below to change your password:

  1. Close all applications except this browser window.
  2. Open this pop-up window that prompts you to Change Your Password.
    Note: If prompted, please use your SAIC username/password to authenticate.
  3. Optional Step for SAIC owned Computers: To synchronize your new password with your workstation and Encryption you will need to connect to the SAIC VPN or a SAICnet connection and lock/unlock your system with your new password.

After you follow the above three steps your password will be successfully changed.

Synchronize Your New Password *

Synchronize Your New Password with McAfee Endpoint Encryption on a Workstation

When changing your password with the Employee Self-Services (ESS) page, be aware that the McAfee Endpoint Encryption for PC (EEPC) must also be updated to allow Single Sign-On (SSO) to function properly.

Once you have followed all the steps to change your domain password using the ESS web page tool, follow the step-by-step instructions below to reset your EEPC password.

Resetting Single Sign-On

  1. Restart or reboot your Windows workstation.
  2. If "McAfee Endpoint Encryption for PC" is installed workstation, your machine should boot to the following screen.

    Screenshot of McAfee username prompt
  3. Enter your usernameand click the Next button.
    Only enter the username without the domain. Also, this is the same username you use to logon to the SAIC domain or ISSAIC (https://issaic.saic.com) website.
  4. Check the "Change Password" box.

    Screenshot of McAfee password change prompt
  5. Enter your previous password that was used before it was last changed, then click the Logon button.
    If the prior password is not known, please contact the SAIC Service Desk. They will need to verify your domain account is in good standing and reset your EEPC Token & SSO before performing a Administrative Recovery to temporarily bypass encryption in order to get you into Windows.
  6. Enter new password (twice).
    This is the same username you are now using to logon to the SAIC (https://issaic.saic.com) website and/or the SAIC domain.

    Screenshot of EPHD Window
  7. Click OK.
  8. The system will start up and then stop at the "SAIC Proprietary System" disclaimer screen. Click OK to continue.
  9. If the username and the new password you entered for the McAfee Endpoint Encryption logon now matches your Windows or Domain credentials, you will automatically logged on to Windows.

If Single Sign-On still fails, Windows will re-prompt you to enter your credentials again.

NOTE:This behavior is normal for any workstations which are not connected to the SAIC network (directly or VPN) or the workstation is not joined to the SAIC domain.

NOTE: This is normal behavior for machines that are off network or unmanaged.

Close, Recertify or Request Account *

If you are a SAIC sponsor and need to take action on the behalf of a Temporary Employee, you will need to go to the ITO Enterprise Accounts* in order to close, recertify or request an account.

This is for SAIC Sponsors who need to close, recertify, or request an account on behalf of an employee who status has changed:

  • Due to an employee transfer to another division, leave of absence or termination
  • Because the account is no longer in use.

* You will need to use your SAIC Username/Password to gain access to this web site.

SAIC Service Desk

For general info, visit the SAIC Service Desk.

For 24x7 Immediate Assistance, call:

  • Domestic: 877-WWW-SAIC (877-999-7242)
  • International: 00 + 1 + 865-481-1010

For online service requests (Non-Emergency):

Online Service Requests are processed Mon-Fri from 8 a.m. to 7 p.m. ET.

New Employee Account Setup

​Welcome to SAIC! You are ready to establish your basic SAIC computer accounts.

Begin the account setup process

Note: This process is for regular SAIC Employees only. If you are a Temporary Employee or Contractor, please contact your SAIC Sponsor.

Passwords
  • Must be between 8 to 14 characters
  • Must contain at least 3 of the 4 character types:
    1. lowercase alphabetic (a-z)
    2. UPPERCASE alphabetic (A-Z)
    3. numeric (0-9)
    4. special - Special characters are all characters not defined as letters or numerals on your keyboard (i.e., ` ~ ! _ # $ ^ * ( ) , etc.)
    Note: The special character "&" is problematic for some SAIC applications. It is recommended that you do not use this symbol in your password.
  • Must not be a variation of your name or username
  • Must be different from a password used in the last 15 months
  • Must not contain spaces  

  Password Requirements & Tips

Database Passwords